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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Common Questions

Unfortunately at this time, the response service is only available in certain areas because we would like to ensure maintain our high quality of service and provide a speedy response time. For areas that are not within close enough proximity to our offices, we would not be able to ensure this high measure of service.

Yes. Once an alarm is triggered and the signal notifies of control center, the team will be dispatched to investigate.

The response time ultimately depends on your location. However for locations within close proximity, our response team strives for 5 -10 minutes arrival time.

We take your security very seriously and thus our response team strives to always respond to calls of distress. Call us at 1-876-929-6088 and we will dispatch someone immediately.

No. If you have an emergency, call 119 first. If you are unable to call 119, then press the panic or fire alarm button on your keypad, and APL will request emergency services.

No, monthly maintenance checks are apart of your package. During these visits, we will ensure that your system is in good working order.

The system allows a few seconds for you to turn off your system before an alarm signal is sent to our Customer Monitoring Center. This gives you enough time to cancel the signal and prevent a false alarm.

No we cannot. Your system can only be turned off at your control keypad.

APL will be more than happy to investigate any problems you are having with your system. Just give us a call at 1-876-929-6088 for any service-related issues.

Your time is important to us and our technicians strive to arrive promptly as scheduled. If we miss an appointment and have not contacted you, please call us an APL service rep will quickly assist you.

Yes. In case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low-battery signal will be sent to your Customer Monitoring Center so you can be notified.

If you hold down the panic or fire alarm buttons on the touchpad for 1 to 3 seconds, an alarm is transmitted to the APL Customer Monitoring Center, and emergency services are dispatched immediately. An alarm received in this manner cannot be canceled.

The alarm system provides a delay period for the user. This delay period allows the user to disarm the system in order to prevent alarm activation.

A motion detector may activate falsely for several reasons. It could be the result of improper installation of the device or it could be caused by the movement of objects such as within the range of the detector. If false alarm activations continue the motion detector may require relocation or adjustment by an APL technician.

Once the system is activated, each monitored zone has the ability to recognize a violation. Once a zone has been violated, the alarm system then notifies APL and transmits the message through a telephone line. Once the signal is received, the alarm system will wait to send another message if another zone is tripped. Entering the code and turning off the system will end this process.

We do charge a fee for sending dispatch on a false alarm. If you feel there has been a mistake, you may contact our customer service team and they will be happy to discuss this matter with you.

Service visits are included in your package and therefore you will not be required to pay a separate fee when one is scheduled.

You can send your payment via cheque to:

Allied Protection Limited

1 West Ivy Green Crescent,

Kingston 5, Jamaica

 

or you may pay via direct deposit.

For more payment options please contact our office at 1-876-929-6088.

Yes, you may receive your bill via mail.